Typing “ProDentim complaints” into a search bar is a sensible move before you buy, and the good news is that the common questions have clear answers. They tend to be practical ones: how long delivery takes, when results show up and how a refund works. This guide goes through each, with the contacts and timelines, so you know what to do if anything needs sorting out.

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ProDentim complaints: the usual questions

If you are new to the product, start with our ProDentim overview.

Most questions about a supplement bought online fall into the same few groups. For ProDentim they are shipping time, how long results take, the return process and charges on a card statement. None of them needs guesswork, because the seller publishes the rules.

QuestionShort answer
Where is my order?US delivery is 5-7 working days; tracking email within 60 hours
Why no results yet?The seller says 9-12 weeks; refund page advises at least 3 months
How do I get a refund?60 days from delivery; email “Refund Request”; send all bottles back
Who pays return shipping?You do
What is this charge?CLKBANK*ProDentim, the retailer’s statement name
Will I be billed again?No, the seller says there are no recurring charges

“My order has not arrived”

The seller’s shipping page sets out the timeline. For US orders, the tracking email arrives within 60 hours, and delivery takes 5-7 working days. Canada, the UK and Ireland, and Australia and New Zealand pay $15.95 for shipping and wait 10-15 working days.

If your window has passed or the tracking has not moved, here is the path:

  1. Find the tracking email and open the tracking number.
  2. If you cannot find the email, check the spam folder, then call ClickBank order support on 1-800-390-6035.
  3. Have your order id and the email address you used at checkout ready.

Your 60-day guarantee starts on the delivery date, so a slow delivery does not shorten it.

“I am not seeing results”

This is the most common worry, and the seller addresses it directly. Its FAQ says that tests have indicated supplements take around 9-12 weeks to show results, and it recommends at least 3 bottles, with 6 bottles as its top suggestion. The refund page also advises using ProDentim for at least three months.

So a quiet first month is expected, and it is the reason the seller points to the bigger packages. Individual results vary. ProDentim is a supplement that sits next to brushing, flossing and dental visits, not in place of them. Our ProDentim reviews and complaints post looks at how buyers’ questions line up with the seller’s answers.

Give it the 9-12 weeks it asks for

Six bottles cover 180 days at $49 each, with the guarantee behind you.

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“I want my money back”

That is exactly what the guarantee is for. ProDentim has a 60-day money-back guarantee, counted from the day your order is delivered. The process:

  1. Email support with “Refund Request” in the subject.
  2. Pack all bottles, empty or not, with the packing slip and a note that has your name, email and order id.
  3. Ship to 285 Northeast Ave, Tallmadge, OH 44278, United States. You pay the return shipping, so use a tracked service and keep the receipt.
  4. Wait a few days while the seller processes the refund after the package arrives.
  5. Check your card 5-10 days later.

Because the bottles must arrive within the window, start the process with a few days to spare. Our ProDentim money back guarantee guide lays the steps out in more detail.

“What is this charge on my card?”

The retailer for ProDentim is ClickBank, so your statement shows CLKBANK*ProDentim. If you want to look up an order, use the self-service pages at clkbank.com, or call 1-800-390-6035. International callers use +1 208-345-4245. The seller says ProDentim is a one-time payment with no recurring shipments or charges.

What happens after you contact support

You do not need to chase anyone. For a refund request, the process has a clear order: you email with “Refund Request” in the subject, you ship the bottles, the seller processes the refund a few days after the package arrives, and the money shows on your card 5-10 days after that. For a question about an order, charge or tracking number, ClickBank order support is available every hour of the day, so you can call when it suits you. The more detail you share up front, the faster any question gets answered: your order id, the email you used, the tracking number and the delivery date.

“Is this the right website?”

Some questions come from ordering on a page that was not the seller’s. Several third-party sites use names that look like the product’s, and the order, the guarantee and the support lines described in this guide belong to the seller’s own checkout. Our ProDentim official website guide shows how to confirm you are on the genuine order page before you pay.

“Where are my bonuses?”

The bonus guides depend on the offer page you see. The seller’s home page lists three bonus e-guides for 6-bottle orders: “Bad Breath Gone. One Day Detox”, “Hollywood White Teeth at Home” and “At-Home Oral Reset”. The page that our buttons open offers two bonuses on 6-bottle or 3-bottle orders. In short, 6-bottle orders include the free bonus guides (up to three), and some versions also add bonuses to the 3-bottle package. Before paying, read what your own order page lists. If you have a question afterwards, give ClickBank order support your order id.

How to avoid most issues in the first place

  • Choose the package on purpose. The seller recommends at least 3 bottles, so a 2-bottle order covers only 60 days.
  • Save your confirmation email and your order id.
  • Note the delivery date from your tracking number, because your 60 days start there.
  • Keep the packing slip until your 60 days have passed.
  • Judge the routine over weeks, not days. The seller says 9-12 weeks.

Start with the right-sized package

Three bottles cover 90 days, six cover 180, and both ship free in the US.

Choose My Package

Free US shipping on 3 and 6 bottles · one-time payment

What the seller’s customers say

The official page quotes three named customers marked “Verified Purchase”. These are the seller’s testimonials, quoted as published, and individual results vary:

  • Sam Perkin, Dallas, USA: “I’ve always taken such good care of my teeth but it always felt like I wasn’t doing enough. Now, for the first time in decades, my teeth feel amazing.”
  • Portia Thompson, Florida, USA: “It’s just unbelievable how much I like ProDentim. I’m so glad my dentist recommended it to me!”
  • Theo Franklin, Chicago, USA: “My gums have never looked better. It feels so good to not have to worry about my teeth. I simply love it!”

Packages at a glance

PackageTotalPer bottleSupply
2 bottles$158 + $9.99 US shipping$7960 days
3 bottles$207$6990 days
6 bottles$294$49180 days

Six-bottle orders include the free bonus guides (up to three, depending on the offer page you see). The order page shows what your order includes. For more on the product, see our ProDentim guide and its FAQ page. Our editorial score for ProDentim is 4.6 out of 5, which is our own score and not a customer rating.

Good to know Individual results vary. ProDentim is a supplement, not a replacement for brushing, flossing and dental visits. Ask a doctor first if you are pregnant, nursing or taking medication.

A clear process if you ever need it

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