The best part of buying a new supplement is knowing you can walk away if it is not for you. With Neuro Serge, you have ninety days from the date you order. If you decide it is not the right fit, you send the bottles back (empty ones count too) and receive a refund of the bottle price. This guide shows the process in plain steps, from the first email to the money returning to your card, so you can order with a calm mind.
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The clock starts on the day you order and covers every package.
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The guarantee in one minute
| Rule | What the seller says |
|---|---|
| Length | Ninety days |
| Starts on | The date you originally ordered |
| What goes back | Every bottle, empty, full or partly full |
| Where to | 285 Northeast Ave, Tallmadge, OH 44278, US |
| Postage | Your cost |
| Refund timing | Three to five business days after processing |
| Refund amount | The bottle price |
Notice the first two rows. The ninety days run from the day you ordered, not the day the parcel arrived. That distinction matters, so remember it when you plan your own test.
Step 1: save your order details
Right after you pay, note your ClickBank order ID and the order date. Put them somewhere safe, such as a notes app or a photo. You will need the ID inside the return package, and ClickBank can help with order questions. Your card statement will show CLKBANK* followed by a short label, for example CLKBANK*neuro6bottle.
Step 2: use the product the way you planned
The seller recommends at least three to six months of regular use. That is longer than the guarantee on a single order, so decide ahead of time how you want to use the window. Many shoppers pick the 3-bottle package ($207) to cover about ninety days, or the 6-bottle package ($294) for 180 days, then make a judgment call before day 90 on whether to continue. Take the capsules with water and follow the directions on the bottle.
Step 3: contact support first
To ask for a refund, start by writing to [email protected]; the seller aims to answer within a day. You can also phone +1 800-390-6035 in the US or +1 208-345-4245 from abroad, on weekdays between 10AM and 7PM Eastern. Quote your order ID and say you would like to use the guarantee.
Order now, decide later
Ninety days gives you real time to judge the capsule at home.
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Step 4: pack every bottle
Gather all of the bottles from the order, including bonus bottles if there were any. Empty ones are fine. Partly full ones are fine. Full ones are fine. The seller does not ask for the unopened state.
Step 5: write the note
Place a note inside the package that includes:
- Your ClickBank order ID (the key detail)
- Your full name and the address the order went to
- Email address plus phone number
- The packing slip, when you still have it
A clear, legible note speeds up processing.
Step 6: post it early
This is the one tip we want you to remember. The parcel has to arrive at the seller’s fulfillment facility within ninety days of the original order date. Posting on day 89 leaves no room for a delay. Mail it as soon as you decide, and keep the tracking number from the carrier.
Step 7: wait for the refund
After the seller processes the return, the refund shows in roughly three to five business days. Orders placed from outside the US get the bottle price back but not the shipping fee, which the seller says is not refundable ($30 per product).
A sample timeline
It helps to see the ninety days laid out. Suppose you order on a Monday.
| When | What to do |
|---|---|
| Day 0 | Order, then save the ClickBank order ID and the date |
| Days 1 to 10 | Watch for the tracking email and the parcel, about five to ten business days in the US |
| Days 10 to 60 | Use the capsules with water and keep short notes |
| Around day 60 | Decide whether you are staying or going |
| Day 70 at the latest | If going, contact support and post the bottles |
| Day 90 | The parcel must have arrived by now |
The key is the last two rows. Because the package has to arrive inside the window, leave yourself a margin for postal delays rather than testing the limit. If you picked the 2-bottle package, your capsules will last about 60 days, so the decision point comes naturally. With 3 or 6 bottles, you will still have capsules left when you decide, and that is perfectly fine because partly full bottles are accepted.
Order with a timeline you control
Ninety days, all bottles accepted and a clear return address.
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What the guarantee does and does not cover
It covers the price of the bottles you return, within the ninety days, on any package.
It does not cover return postage, which you pay, or the international shipping fee. It is also tied to an order through the seller’s ClickBank checkout, which is the reason we recommend ordering from the seller’s page rather than from a third party. See our Neuro Serge official website guide.
Why this is a strong offer
Think of it as risk reversal. You pay $158, $207 or $294 depending on the package, and for ninety days the decision can be undone. A bottle gives you a month of capsules, so you can use a few weeks before deciding. The 6-bottle option works out to about $1.63 a day and ships free, which is why people planning a long run favor it. The three bonus guides (Clear Mind Reset, Focus Rewired and the VIP Health & Wellness Guide) come with 3-bottle and 6-bottle packages.
For a price breakdown, see Neuro Serge price or the price page in our hub.
Common questions about the refund
Can I use the guarantee if the bottles are empty? Yes. Empty, full and partly full bottles are all accepted.
Do bonus guides need to go back? The seller’s rules mention bonus bottles, if any came with the order. The guides themselves are not mentioned as a return item, so ask support if you are unsure.
What if I lose the packing slip? The slip is requested only “if available”. Your ClickBank order ID, name, address, email and phone are the key details.
Is the refund the whole payment? It is the price of the bottles. Return postage is on you, and for overseas orders the shipping fee is not refunded.
A customer line from the seller
Jessica Wilson, 47, WA, is quoted on the seller’s website as feeling “like I did in my 30s”. Results vary, and the seller’s terms describe such stories as exceptional. That is the other reason the guarantee is useful: you are free to see what happens for you.
Our verdict on the guarantee
We give the Guarantee category a full 5.0 in our scorecard, and Neuro Serge as a whole 4.5 out of 5 on our own editorial scale. A ninety-day window, a domestic returns address and live support lines make a refund simple to request. The full product overview is in the Neuro Serge hub.
Good to know A supplement is no medicine, and the seller’s suggested three to six months stretches past a single quarter, so plan your timing. Pregnant, nursing, on medication or living with a medical condition? Ask your doctor first.
Order with the refund window on your side
Ninety days, all bottles accepted, and a note with your order ID.
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Questions about the product itself? Visit the Neuro Serge hub.
