Trying a new routine is easier when you know you can change your mind. The Neuro-Balance Therapy money-back guarantee gives you 60 days to follow the lessons at home and decide, with a clear refund route for each edition. This guide explains how the digital edition is refunded, how the DVD edition is returned and who to contact, so you can order with the exit already mapped out.
Try it with 60 days of cover
Both editions come with a money-back promise.
Start the $37 digital versionInstant download · ClickBank checkout · money-back promise of 60 days
The Neuro-Balance Therapy money-back guarantee in brief
The seller’s sales page promises an “unconditional, 100% iron-clad” 60-day guarantee. If you are not fully satisfied with your results, you write in or phone, and the seller says a full refund follows with no questions asked. At checkout, ClickBank adds its own wording: it allows a product to be returned or replaced within 60 days of the purchase date.
Read together, the promise is plain. Your window runs for 60 days from the day you buy, and the way you ask depends on the edition in your basket.
| Digital edition ($37) | DVD edition ($47, shipping and handling extra) | |
|---|---|---|
| Window | 60 days | 60 days |
| How you ask | A Refund Request in ClickBank order support | Send the DVD back to the seller |
| Return postage | No disc to return | Paid by you |
| What comes back | The purchase price | The purchase price minus shipping and handling |
Digital edition: the Refund Request route
With a download there is no disc to return, which keeps the process short. The seller’s returns page walks you through it:
- Open clkbank.com and pick Look Up Your Order.
- Identify yourself with your email, your order number or the last four digits of the payment method, add your ZIP code and tick through the reCAPTCHA.
- Go into Order Details, Tech Support and Refunds, then Get Support.
- Type Refund Request, choose a reason and press Send.
According to the page, the money is processed within one business day unless you change the request. Keep your confirmation email close, since the order number is the quickest way to find your purchase.
The simplest trial is the download
$37, an instant start and a short refund route.
Get instant accessDigital version $37 · 60 days to make up your mind
DVD edition: how a return works
The physical edition travels to you in a box with a disc and a spike ball, so its return rules differ a little. Under the seller’s exchanges and returns policy:
- The disc goes back inside 60 days. The policy counts the window “of delivery” in one place and “of purchase” in another. To be safe, post the disc well within 60 days of ordering and ask the seller to confirm the date rule.
- Return postage is yours. The seller does not pay for sending the disc back.
- Shipping and handling stays with you. The refund equals the purchase price minus the shipping and handling you paid at checkout.
The seller publishes a return address in its policy, so read it there before you pack anything, and keep your proof of postage. Because this edition carries the download as well, you can begin the lessons on a screen the day you order and decide about the disc after a few weeks of use.
What “no questions asked” means for you
The seller’s wording is that you can ask for a refund if you are not fully satisfied with your results. In practice you are not asked to build a case or write an essay. Digital buyers pick a reason from the list on the ClickBank form. DVD buyers tell the seller they are returning the disc. Either way, the aim is a short, polite exchange.
Who to contact
For an order, a refund or a question about the program, you have two doors. The seller is Critical Bench, Inc. (Attn: Neuro-Balance Therapy, 15373 Roosevelt Blvd, Suite 203, Clearwater, FL 33760), reachable at [email protected], on 1-727-351-3065 and through the help center at criticalbenchhelp.zendesk.com. ClickBank order support sits at clkbank.com. Have your order number ready and say which edition you bought.
Order with the exit already mapped out
Pick your edition, try the routine and decide within 60 days.
Choose my edition$37 digital · $47 plus shipping and handling for the disc edition
How to use your 60 days well
A guarantee works best when you spend the time on purpose. Here is a simple plan:
- Save your order details on the day you buy.
- Skim the manual and its exercise pictures before your first lesson.
- Start at Beginner, near a chair or counter you can hold, and go at your own pace.
- Set a calendar reminder a week before day 60, so the deadline never sneaks up on you.
- Decide in good time. Keep the routine if it suits you, or send your request.
Speak with your doctor before any balance or exercise routine, especially if you have had a recent fall or surgery, get dizzy, have numb feet, a joint replacement or osteoporosis. Do not change your prescribed medicines. If a lesson brings pain, or you feel unwell, rest. If you notice unexplained unsteadiness, a doctor should take a look.
Refund questions, answered
Must I use the program for all 60 days? No. The guarantee is a window for deciding, and you can ask whenever you are sure, inside those 60 days.
What if I bought the DVD edition and want to send it back? The seller’s policy refunds the purchase price minus shipping and handling once the disc is returned within the window. Ask the seller how it treats your digital access before you post anything, and keep proof of postage.
Who decides which route applies? The edition you bought. Digital buyers use the ClickBank Refund Request, and DVD buyers use the return route with the seller.
A quick checklist if you decide to ask
When the moment comes, keep it tidy. Note the edition you bought, find the order number in your confirmation email and decide whether you are using ClickBank order support or writing to the seller. Send the request within the 60 days, and keep a copy of any message you send. If you have the DVD edition, add your proof of postage to the pile before the disc leaves the house.
Which edition gives you the easiest trial?
We recommend the $37 digital edition. It carries the lowest price, it downloads instantly and its refund route needs no parcel. The routine does call for a spike massage ball, which the download leaves out along with the DVD, so a ball of your own makes you ready to go.
The $47 DVD edition suits you if you want the disc and the ball together. Its base price is $10 higher, shipping and handling is added at checkout, and a return means posting the disc back at your own cost, with the refund leaving out shipping and handling. Our price guide compares the two in full.
Beyond the guarantee: what you are trying
The program is a home balance routine of follow-along video lessons in three levels plus a digital manual, which the seller designed to support steadier footing, leg strength and confidence on foot and on stairs. Both editions include a home-safety checklist as a bonus, which we call the Top 20 Tips. Our full review with our score gives the verdict, and the pricing summary keeps the figures together.
Our verdict
A clear 60-day refund route is a strong reason to give Neuro-Balance Therapy a go. The $37 download is the easiest trial, the DVD edition is there if you want the disc and the ball, and both are covered. For everything about the program in one view, visit the hub for both editions.
Start your 60-day trial
Lessons, a manual and a bonus checklist, with a clear refund route.
Get Neuro-Balance Therapy for $37Sold through ClickBank · 60-day refund promise
